Nestlé Ghana has reported the withdrawal of all its Ideal Evaporated Milk and Carnation Tea Creamer from the market temporarily.
The company announced the withdrawal in a news release on January 17, 2022 following the recent recall of some batches of coagulated Ideal Milk and Carnation Milk products after complaints by consumers. The Food and Drugs Authority (FDA), the regulator, asked Nestlé Ghana to withdraw the products.
“We have observed with great concern that some consumers feel let down by the quality of some of our evaporated milks. We regret this very much,” the release stated.
“The quality and safety of our products is our number one priority. To ensure our consumers have the experience they deserve, Nestlé has taken the decision to take all IDEAL® Evaporated Milk and CARNATION® Tea Creamer off the shelves temporarily.
The release said that: “This difficult step is to provide full reassurance to our consumers on the quality of our products.
“This includes a recall of affected batches (below) of IDEAL® Evaporated Milk and CARNATION® Tea Creamer, as requested by the FDA.”
The company said it was working closely with the FDA to ensure that the recall process goes as smoothly as possible.
